With 18 years’ experience of manufacturing construction machinery, we still have left much to discover. Our approach to product design and service support is always evolving, always improving. This constant process of innovation helps our customers always get what they need.
In house Training
Lonking provides introductory and higher level training services to technicians of the distributors, maintenance staff to maximize machine operation. Excellent in-house training facility in Shanghai and Longyan has been equipped training centre facilitated by different departments
Technical Support
Full customer support and product improvements together with tool kits, diagnostic kits and special tools are provided to dealers for efficient and professional maintenance of machines.
Field Support
Through our dealership networks, Lonking engineers are sent all over the world for on field customer support, maintaining service efficiency to the highest standards. Response time and MTTR driven working environment focused to provide optimum uptime for the machines and value to the customer
Parts Support
Timely and cost effective solutions, coupled with excellent parts support for the machine fleet is a principle that Lonking stays attached with. Availability of parts in every dealership locations ensures high quality standards and minimal downtime for Lonking machines.
